Frequently asked questions

We strive to get you your order as quickly as possible! All orders are delivered within 2-5 business days.

International orders are delivered within 12-15 Business Days.

Currently, we offer shipping all over Egypt, Saudi Arabia and UAE.

We always aim to make sure our customers love our products, but if you need to return an order, we're happy to help you always.

Take a look at our Exchanges & Refunds Page and follow the step-by-step guide.

There is a size chart on every product page.

If it's your first order, we strongly suggest to measure your garments and make sure the size you get is the closest to that. This way you will ensure that the fitting is perfect.

We work really hard to make sure all our products meet the highest quality standards.

As we sell hundreds of units on a daily basis, it's difficult for us to detect all damaged products.

But you don't need to worry. If you receive a detected item, please contact hello@yawzaofficial.com and explain your situation. Make sure to upload photos of the defects and write your order number.

• Shipping is 70 EGP within Cairo, Giza, Helwan and Sheikh Zayed.
• Shipping is 80 EGP for Alexandria
• Shipping is 90 EGP for Sharqia, Behera, Dakahlia, Damietta, Gharbia, Kafr ElSheikh, Monofia, Qalyubeya, Ismailia, Port Said, El Fayoum, Asyut, Qena, Bani Suef, Minya & Sohag.
• Shipping is for 140 EGP for Matrouh, Red Sea, South Sina, Aswan & Luxor.

We always aim to make sure our customers love our products, but if you need to return an order, we're happy to help you always.

Take a look at our Exchanges & Refunds Page and follow the step-by-step guide.

When you place an order, our warehouse gets notified and starts the packing process.

Unfortunately we are not able to accept cancellations due to the high volume we have.

If you have bought by accident, please go to our Returns & Exchanges Page and follow the steps to start the return process.

Make sure to check your spam/ promotions inbox.